Have questions? Take a look at our Frequently Asked Questions below. If you need further assistance, feel free to contact us !
Tracking & Delivery
What happens if my package is returned to sender?
Packages returned due to an incorrect or incomplete address may require additional shipping fees to be reshipped.
My package says "Delivered," but I haven't received it. What should I do?
Please check with household members, neighbors, your building management, or the shipping carrier. If you still cannot locate your package, contact the carrier directly, as they may have additional delivery details.
How do I track my order?
Once your order has shipped, you will receive a confirmation email with tracking information, click lin the tracking link included in your shipping confirmation email.
Do you offer expedited shipping?
Expedited shipping options may be available at checkout depending on your location.
Shipping
Can I change my shipping address after placing an order?
Please contact us immediately. Once an order has been processed or shipped, we cannot guarantee address changes.
Do you ship internationally?
Currently, we only ship within the United States.
How long will my order take to arrive?
Most orders arrive within 3–7 business days after processing.
Do you offer free shipping?
Free shipping may be offered during promotions or on qualifying orders.